Being an adjuster used to mean adjusting a claim. Now it means a great deal more. But is more always better? Bob Locke gives his opinion.
“Please Hold”: The Value of Making Your Customer Feel Valuable
More tech is supposed to save us time and money, but does it also have to come with a customer service headache? Not if you have the right culture, we say.
It’s Time to Have (Another) Talk About Distracted Driving
94% of Americans support a ban on texting while driving, but on any given day in America, an estimated 660,000 people will operate their phone and their vehicle simultaneously. It’s time to have another discussion on how dangerous that is.
David Rix is Looking Forward
ACS co-founder and CEO David Rix shares his thoughts on what’s allowed ACS to excel over 30 years of serving the insurance industry. Then we let him prognosticate a bit. Read along to see where he thinks the industry is headed next.
A Blog For Today and Tomorrow
Welcome to the newest addition to our website, A Claim Services Blog. We’ll be keeping pace with emerging technology and highlighting the people and practices that drive the industry forward. Sign up via email to follow along today.
